• Karen Hardie and Richard Knight

Working with me is all about freeing up your time and keeping your clients happy.

Maybe you’re stuck in the weeds, and you need a short-term, right-hand woman to sort out the chaos, implement some systems, show your clients some love and get things back on an even keel. Or perhaps you’re looking for someone to join your business longer-term, on a part-time basis, to manage business operations and client relationships.

In either case, I’m a great solution for creative agencies and graphic design studios who are looking for someone with heaps of experience, but without the commitment and expense of hiring a new employee.

The three kinds of clients I love to work with:

Richard Knight and Karen Hardie

Here’s how I can help make your life easier: 

  • Streamline your systems and processes so that chaos is gone, and order is restored.
  • Plan projects and keep the work schedule organised so that capacity is managed, deadlines are met, and staff are kept busy.
  • Keep your suppliers and clients in the loop, and happy.
  • Take on the role of managing your client relationships.
  • Build systems that support better communications with your clients.
  • Proactively manage each client account so that they’re satisfied with your work and you’re meeting their needs.

I work with only one or two clients at a time which allows me to be laser-focused on fixing the challenges you are currently having.

How much will this cost?

Hopefully, I’ve demonstrated that bringing an experienced Freelance Account Director or Project Manager on board is more of an investment than a cost to your agency or studio, however I do understand that you need to know how much my services cost.

Depending on the service required – consultancy and / or implementation – and length of time you’d like my help for – either part-time, long term or project based – I have a package that suits.

Many of my clients prefer a simple day rate structure whilst others prefer a bespoke project fee. I’m flexible in my approach – whatever suits you best – so let’s have a chat first to understand the requirements and then I will provide you with my proposal.

Ready to get started?

Feeling like it’s time to reduce your stress and refocus on the work you love? Or to finally book in that extra resource that you need?

If so, I’d love to have a no-obligation chat.

I’ll tell you more about how I can help, and if it’s right for us both, we can get the wheels in motion.

What am I like to work with?

“Karen is one of the best account handlers I’ve ever worked with. I’d love to have her back at Bluefrog. She really does think very deeply about her work and the results she achieves demonstrate the quality of her thinking.”

Mark Phillips, Owner, Bluefrog