Hi! I’m Karen, an Interim Account Director and Project Manager.

I’m here to reduce your stress and give your clients (and suppliers!) the love they deserve.

Get in touch

Typical challenges my clients face. 

  • Their business has a lot of talent and a great reputation, but behind the scenes things are a little chaotic and deadlines are starting to be missed.

  • They’re spending all their time managing the day-to-day operations instead of growing their business.

  • They’re so busy putting out fires that they never have enough time to focus on their real passion – the creative work.

  • Due to a temporary workload spike, they need an extra pair of hands to juggle increased client demands.

  • They have junior account handlers who are perfect at handling the day-to-day but need an experienced account handler to deal with some of the bigger challenges.

How I can help.

I’ve worked in and with creative businesses since 2004, taking on project management and account director roles in agencies of all sizes, from single owner-operated businesses right up to multi-million-pound agencies.

I understand the challenges of running creative agencies. I know how to implement the streamlined systems and processes that keep the wheels on the track. I’m an expert in managing clients, suppliers, and team members, and keeping them all happy.

I’m a ball of energy, in a super-organised package. I can bring my skills to work in your business, tidying up chaos, putting out fires, keeping customers happy and managing the workload so everything gets done.

Who I work with.

Link to: Established Creative Agencies

Established
creative agencies

that need short term client services resource due to a new client acquisition, seasonal demands, special campaigns or to help fill a gap whilst a full-time member of staff is brought on board.

Link to: Fast-Growing Scale-Up Agencies

Fast-growing
scale-up agencies

that need freelance client services or project management help to support managing the team, winning pitches, scheduling projects, or keeping clients happy day-to-day.

Link to: Owner-Operator Graphic Designer

Owner-operator
graphic designers

who love the creative process, but find managing clients, day-to-day operations, and suppliers an unwelcome distraction to their creativity.

I work primarily (but not exclusively!) around the London, Brighton, West Sussex and Surrey areas, although as I work mostly remotely, I can work with clients nationwide or even internationally.

Get in touch

Services I offer.

Link to: Short-Term Projects

Short term projects.

Maybe you just need an extra pair of hands for a short time to get out of the weeds, project manage a launch after winning a new client or whilst you’re in between hires.

Link to: Longer-Term Engagements

Longer term engagements.

Perhaps you require longer-term support with the more nitty-gritty, day-to-day operations of your business so you can focus on the creative work.

Some of the many agencies I’ve worked with.

BD logo
TBWA logo
Publicis logo
M&C logo
Chi logo
RSCG Logo
bluefrog logo
bc logo
MRM logo
xHeight logo

Want to learn more?

If so, I’d love to offer you a no-obligation initial consultation so that we can talk through the challenges you are facing and see where I might be able to help.

Get in touch

What am I like to work with?

“Great fun to work with, Karen brings energy and enthusiasm to every project, setting and maintaining realistic expectations and deadlines for the client and delivering to brief on time.
Bringing brilliant business and commercial acumen, Karen goes out of her way to understand the client and the brief. Karen ensures the target audience, brand positioning and communication are in mind at all times, and as a result, delivers high standards of creative design work, developed to meet and exceed the objectives of the brief.”

Jen Bayford, Owner, Growth Animals Marketing